The recent Mad Gamer article over at BuzzScope is in and boy is he MAD! This time, the article is all about the reasons EB Games sucks the big one.
Here is the summary:
1) EB trains employees to force-feed games upon consumers.
...the corporate scumbags actually pay people to spy on their employees. They call these spies "secret shoppers". If an employee is witnessed not completing the long list of crap to force a sell down someone's throat then they will face disciplinary action.
2) Employees can't tell the truth
...they really aren't allowed to tell you if they think a certain game sucks. If they ever told you that Marvel Nemesis: Rise of the Imperfects sucked ass, they would face disciplinary action.
Should an EB employee tell you that a game or accessory is awesome, do NOT believe them. It's probably associated with the "Vendor of the Month" program also known as V.O.M. I actually had to lie to customers and tell them that Mad Catz made great accessories.
3) Positively STEALING
All too often and conveniently, the scanner will not register a game trade-in or two. It will still beep though and you'll think you got credit for what was just scanned. Not! This little practice is called creating "positive inventory". "Positive inventory" is often used to offset any losses the store may incur over time. Please keep in mind that these employees are not taking your games, but the company is.
Personally, I don't shop at EB games. I find their employees dim-witted and their trade-in prices insulting. It is good to know I'm not the only one.